Shipping policy

ORDER PROCESSING: 
Please allow up to 48hrs to process your order. Expect an email within 72hrs to let you know your order is on the way! 
STORE PICKUP - 4138 S Lancaster Rd. Dallas, Tx 75216
Orders can be picked up daily, during business hours. An email will be sent when your order is ready for pickup. 
Shipping Policy  
1 of 2 
LOCAL DELIVERY 
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 50 miles of our shop. 
If the local delivery option does not show up during checkout, your order is not eligible for local delivery. 
Orders placed before 2:00p.m. during store hours 10:00a.m. - 5:00p.m. will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information. 

DOMESTIC SHIPPING RATES AND ESTIMATES: 
For calculated shipping rates:  Shipping charges for your order will be calculated and 
displayed at checkout. 

REFUNDS, RETURNS AND EXCHANGES 
We accept returns up to 14 days after delivery, if the item is unused and in its original 
condition, and we will refund the full order amount minus the shipping costs for the return. 
In the event that your order arrives damaged in any way, please email us as soon as possible at bigdangdealsorders@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. 
If you have any further questions, please don't hesitate to contact us at bigdangdealsa@gmail.com.